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#Supra ibox bluetooth how to#
#Supra ibox bluetooth manuals#
#Supra ibox bluetooth update#
#Supra ibox bluetooth android#
#Supra ibox bluetooth software#

Easy single sign-on (SSO) access to your SupraWEB account through your dashboard. If you get/buy an MLS of Southern Arizona lockbox from another Tucson agent, please complete the BTLE lockbox transfer form and email it back to for processing.Ĭlick here for BTLE Lockbox Transfer Form.īe sure and register your iBox BTLE on.

SUPRA – iBox BTLE Administration Fee (must be purchased with SUPRA – iBox BTLE product #660104 – 1 per box)Ĭlick here for the steps to purchase a SUPRA BTLE lockbox online.

SUPRA – iBox BTLE (must be purchased with SUPRA – iBox BTLE Administration Fee product #660600 – 1 per box).

Please be sure to add both products listed or we will not be able to process your order: To purchase, visit and log-in to place your order online! It’s as easy as picking the items you need from the shopping cart, pay online, and wait for your email confirmation. The iBox BTLE offers the ability to customize showing hours, and an option may be set to require all showings be prescheduled with the listing agent. The information is delivered to Supra’s secure database and can be obtained using SupraWEB.

Members can open their eKEY App enabled smartphone’s Bluetooth to interact with the iBox BTLE.Įach time an iBox BTLE is opened, both the key and iBox BTLE record the date, time and the identity of the keyholder. eKEY enabled smartphones access the listing keys stored in the iBox BTLE key container.

#Supra ibox bluetooth software#

It’s important to check out the eKEY App Compatible Devices and Software Requirements document to ensure the device you choose will work efficiently with the app.The iBox BTLE (Beetly) is the approved lockbox for MLSSAZ. If you can’t remember your PIN code, you can reach out to support for further troubleshooting. The most common include putting in an incorrect PIN/Shackle Code or by attempting to access the lockbox outside of the time restrictions placed by the Listing Agent. Access Denied: Access to the lockbox can be denied for a few different reasons.It’s important to note that the lockbox will only stay “on” for 30 seconds, so you may need to press it again if you haven’t connected within that time. If the light on the front is blinking periodically, then it’s ready to connect to your smart device. Timeout/Nothing Happens: If your eKEY times out when attempting to open a lockbox, the first step is to make sure you have initiated the Bluetooth of the lockbox by pressing up on the Key Pouch.

#Supra ibox bluetooth update#

You can generate your own emergency update code through the SupraWEB option on the eKEY or you can contact support. If the device was unable to update, there will be a red X over the Update option on the home screen of the key.

Update Error/Code: The eKEY app requires a daily update in order to run smoothly.

A quick fix for this error is to change the app’s permissions within your smart device’s settings.

#Supra ibox bluetooth android#

Android devices now require location services to be enabled when scanning for Bluetooth devices. Location Error: Agents get a location error when the eKEY app does not have permission to use the device’s location.If none of these solutions work, restarting your device completely should do the trick. A quick reset of your Bluetooth (turning it off and on) may also help.

#Supra ibox bluetooth manuals#

Some steps to mitigate this error is to disconnect all other devices using Bluetooth (which can include smart watches, headphones, etc.) before opening your lockbox. Supra Bluetooth iBox Keyboxes User Guide Contents hide 1 Introduction 2 Key Container 3 Documents / Resources 3.1 Related Manuals / Resources Introduction The Supra iBox BT LE and iBox BT are electronic key boxes that are placed on listings and hold the listing’s keys. Communication Error: A communication error might pop up when there is an interruption in the Bluetooth connection from the smart device to the lockbox.However, if you do wish to contact support, you can always reach them by calling 48, or through Live Chat.

#Supra ibox bluetooth how to#

We’ve compiled a list of the top five eKEY errors reported by our subscribers and have tips on how to fix them without the need to contact support. As an eKEY user, you may have been privy to some of these minor annoyances from time to time. But with great technology comes equally great, albeit annoying, errors. The Supra eKEY has proven itself to be a paragon of lockbox opening technology.